Ingeniero de campo en Sitio (Querétaro)
Core
On-site field engineer providing technical support, hardware installation, maintenance, and repair for end-users to ensure operational continuity.
Role type
Senior IC field support engineer (hardware & cloud)
Builds
Hardware devices, peripherals, and cloud-connected work environments
Domain
IT Infrastructure / Hardware Support / Cloud Services
Deliverable
physical/clinical work
Required skills
Hardware Break & Fix, IMACD services, Desktop/Laptop/Printer support, Cloud environments (Azure/AWS/GCP), ITSM/ticketing tools, Network troubleshooting basics, ITIL/Incident Management
Preferred skills
None stated
Technologies
Azure, AWS, GCP, ITSM tools
Responsibilities
Respond to user incidents within SLA, Install/move/add/change/dispose hardware, Perform maintenance and repairs, Verify device functionality, Update asset records, Support cloud-connected environments, Ensure security compliance, Document operational procedures
Seniority
Mid-level, hands-on IC
