Técnico de Soporte (Presencial en Tepotzotlán)
Based in Mexico
Core
Field support representative providing proactive hardware, software, and network support to end-users at client sites, managing preventive and corrective troubleshooting for industrial servers, clusters, and mobile devices.
Role type
Senior IC IT Support Technician (Field)
Builds
Stable IT operations for client sites
Domain
IT Services / Enterprise Technology
Deliverable
client delivery
Required skills
Hardware troubleshooting, software support, network troubleshooting, ticket management, proactive monitoring, OS administration, Android O/S knowledge
Preferred skills
Advanced knowledge of operating systems and software, basic networking
Technologies
Industrial servers, clusters, mobile devices, hand-helds, laptops, printers, Android O/S