Technical Operations Lead
Core
Own operational stability, release readiness, and technical governance for the Assure platform and associated insurance technology services.
Role type
Senior Technical Operations Lead
Builds
Stable, compliant releases of enterprise insurance technology services
Domain
Enterprise Insurance / Regulated Technology
Required skills
software delivery lifecycle management, release governance, change management, incident management, problem management, DevSecOps, CI/CD, cloud operations, enterprise application operations, cross-functional leadership, stakeholder management, technical risk assessment, business impact translation, Jira
Preferred skills
ITIL, DevOps, cloud, security, project management certifications, enterprise insurance domain experience, regulated environment experience, mission-critical platform experience
Technologies
Jira, CI/CD tools, Cloud platforms
Responsibilities
Ensure changes land safely and production risks are actively managed, translate technical issues into clear business impact, make high-risk operational and release decisions, connect delivery, engineering, testing, infrastructure, security, and service operations teams
Seniority
Senior, hands-on IC