Site Support IT Engineer - Warton
Core
On-site IT field support engineer responsible for installation, servicing, repairing, and troubleshooting customer systems and equipment at secure government sites.
Role type
Senior IC Site Support IT Engineer (via careerplan.io/jobs/51590065-site-support-it-engineer-warton-at-dxctechnology)
Builds
Maintains operational stability of customer IT infrastructure and systems
Domain
Defense/Security sector IT support
Deliverable
physical/clinical work
Required skills
SC Security Clearance, hardware installation and repair, system fault diagnosis, asset management, process design concepts, programming languages, operating systems
Preferred skills
Basic network knowledge, ServiceNow ticketing system experience
Responsibilities
Provide on-site field support including installation and servicing of systems, perform security audits of network devices, resolve customer issues and refer complex problems, act as liaison for administrative and technical matters, assist in system design and process flow, manage lifecycle of loan user equipment, identify and report risks
Seniority
Mid-level, hands-on IC