Email support (M365, Microsoft Exchange)
Core
Design, deploy, migrate, manage, and change infrastructure services and End User Services, specifically ensuring operational health of O365 Suite Applications and administering MS Exchange policies.
Role type
Senior IC IT Infrastructure Engineer (Office 365 & Exchange)
Builds
O365 Suite Applications, MS Exchange environments, disaster recovery processes
Domain
IT Infrastructure, Cloud Services (O365, Azure), End User Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
O365 Suite administration, MS Exchange policy management, system monitoring and analysis, audit log evaluation, storage utilization management, backup and disaster recovery processes, technical documentation, infrastructure technology analysis
Preferred skills
Data analysis, continuous learning of industry knowledge and technology
Technologies
Office 365, Microsoft Exchange, Azure, O365 Suite Applications
Responsibilities
Ensure operational health of O365 Suite Applications including security, availability, performance, interoperability, and reliability; Troubleshoot various Office 365 issues including connectivity and mobility; Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings; Develop future strategies for Office 365 products and services; Administer and support Office 365 and MS Exchange policies; Administer and support system backup and disaster recovery processes; Maintain inventory of equipment and software licenses; Update Ticket technical details, document new processes, create guidelines for new solutions, update infrastructure documentation
Seniority
Mid-Senior, hands-on IC