Systems Analyst & Application Support Developer
Core
Support, maintain, and enhance legacy enterprise insurance and driver licensing applications in a production environment.
Role type
Senior Systems Analyst & Application Support Developer
Builds
Stable and efficient solutions for mission-critical IT estates
Domain
Insurance, Government, Public Sector
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
PowerBuilder development, SQL database management, Unix/Linux administration, KornShell scripting, batch processing support, ITIL-based support, root-cause analysis, system analysis, documentation creation, interface maintenance between PowerBuilder and .NET middleware
Preferred skills
SAP ASE (Sybase) databases, Micro Focus COBOL, HP ALM, ServiceNow, high availability system support
Technologies
PowerBuilder, SQL, Unix/Linux, KornShell, ServiceNow, SAP ASE, Micro Focus COBOL, .NET
Responsibilities
Support, maintain, and enhance enterprise insurance and driver licensing applications; Analyze, troubleshoot, and resolve application incidents and production issues; Modify and maintain existing PowerBuilder applications; Support and investigate batch processing failures; Develop and maintain Unix/Linux KornShell scripts; Work with SQL databases to analyze data issues; Maintain and support interfaces between PowerBuilder applications and .NET-based middleware; Participate in system analysis activities including documenting business requirements; Create and maintain application documentation and technical specifications; Utilize ServiceNow for incident, problem, and change management; Participate in application upgrades, deployments, testing, and production releases
Seniority
Senior, hands-on IC
