Account Delivery Lead - Insurance
Core
Lead delivery of insurance software services and programmes for key stakeholders, driving digital transformation and customer success.
Role type
Senior Account Delivery Lead (Service Delivery & Customer Success)
Builds
Insurance software services and digital transformation programmes
Domain
Insurance industry + Enterprise Software
Deliverable
client delivery
Required skills
Account management, stakeholder management, service delivery, programme delivery, commercial forecasting, account planning, workshop facilitation
Preferred skills
Insurance software platforms, London Market knowledge, Agile/SAFe/ITIL methodologies, cloud-based technology initiatives
Responsibilities
Build strong customer relationships and become a trusted partner; Support successful delivery of insurance software services; Monitor service performance and contribute to governance and risk management; Partner with Sales, Product, and Pre-Sales teams; Lead customer meetings, workshops, and service reviews; Champion collaboration and knowledge sharing across teams.
