Associate Manager Software Engineering (Finacle Support L3)
Core
L3 support engineer for Finacle 10.x banking applications, handling incident resolution, vendor coordination, and change management for core banking modules.
Role type
Associate Manager, Software Engineering (Finacle Support)
Builds
Finacle 10.x application modules (Branch Operations, CASA, Loans, Trade Finance, Alternate Delivery Channels)
Domain
Banking IT / Core Banking Systems
Deliverable
client delivery
Required skills
Finacle 10.x module expertise, ITIL4, Prince-2, PMP, incident management, vendor management, change management, UAT support, DR testing
Preferred skills
BE/B.Tech/MCA/MBA, 5+ years in-scope experience, 7+ years total in Banking IT
Technologies
Finacle 10.x, SWIFT, Clearing, Utility Payments
Responsibilities
Monitor application services and availability, execute application maintenance checklists, perform primary testing for vendor fixes, support UAT for vendor fixes, manage change requests for production releases, conduct DC-DR activities, track and escalate calls to service providers, maintain meeting minutes with vendors
Seniority
Associate Manager, hands-on IC
