Onsite IT Support Technician (m/f/d) Munich/Berlin
Core
Providing onsite IT support, maintenance, and user training for digital workplace systems and hardware.
Role type
IT Support Technician
Builds
Maintained IT systems and supported end-user digital workplace experience
Domain
IT Services / Enterprise Support
Required skills
ServiceNow, Windows OS, Apple OS, Microsoft Office 365, hardware troubleshooting, network cabling, printer support, asset management, stock management
Preferred skills
Smart hands experience, meeting room equipment support, router/switch replacement
Technologies
ServiceNow, Windows, Apple, Microsoft Office 365, MFP, Printers, Scanners, Servers, Storage, Wi-Fi, Routers, Hubs, Switches
Responsibilities
Inspecting and maintaining IT systems to operational standards; resolving software and hardware issues; guiding users with step-by-step instructions; recording issues and updating knowledge articles; providing end-user training; managing stock and assets; supporting meeting room equipment and network infrastructure.
Seniority
Mid-level, hands-on IC
