ServiceNow Technical Lead
Core
Lead development of custom insurance workflow solutions on ServiceNow FSO, managing code migration, release cycles, and automation for claims processing, billing, and compliance.
Role type
Senior IC ServiceNow Technical Lead (Insurance Domain)
Builds
Custom insurance applications and scalable ServiceNow solutions
Domain
Insurance / Enterprise Service Management (ESM)
Deliverable
production ML models | product features | infrastructure
Required skills
ServiceNow architecture, JavaScript/Glide scripting, code refactoring, platform upgrades, Flow Designer, Playbooks, ATF, mentoring
Preferred skills
Insurance domain knowledge (claims, policy, billing), CI/CD pipelines, Git, Agile/DevOps, AI document processing
Technologies
ServiceNow, Flow Designer, Playbooks, ATF, JavaScript, Glide, Git, Jenkins
Responsibilities
Design and implement scalable ServiceNow solutions, review and refactor code for quality, manage end-to-end code migration, participate in platform upgrades, drive automation, mentor junior developers
Seniority
Senior, hands-on IC