Associate Field Service Technician (Southeast Michigan)
Core
Maintain retail store technologies, computer systems, and peripherals in store and commercial environments, performing installation, support, and repair for Toshiba and non-Toshiba products.
Role type
Associate Field Service Technician
Builds
Retail POS equipment, store systems, and commercial business technology infrastructure
Domain
Retail technology and SMB marketplaces
Deliverable
physical/clinical work
Required skills
mechanical aptitude, electricity and electronics competency, basic computer and network technology knowledge, POS equipment familiarity, diagnostic and repair skills, hand tool usage, low voltage wiring diagnosis
Preferred skills
ability to follow written/spoken directions, clear communication, multitasking, independent work, problem solving, organizational skills
Technologies
POS equipment, scanners, handheld devices, kiosks, printers, flat panel TVs, monitors, cash registers, network infrastructure, IT signal and power cables, low voltage wiring systems
Responsibilities
Perform product installation, relocation, and discontinuance; conduct on-premises diagnosis, adjustment, and repair of store equipment; travel to customer locations for service delivery; maintain trunk stock; document installation activities; manage trunk stock to support customers.
Seniority
Entry-level, supervised until capable of unsupervised work