Service Engineer for Australia Market
Core
Provide technical troubleshooting, commissioning support, and logistics coordination for solar inverters, energy storage systems, and EV chargers to installers and customers.
Role type
Service Engineer (Hybrid)
Builds
Solar inverters, energy storage systems, EV chargers
Domain
Renewable energy (Solar PV, Energy Storage, EV Charging)
Deliverable
client delivery
Required skills
Technical troubleshooting, commissioning support, logistics coordination, CRM documentation, training delivery, process improvement, product qualification
Preferred skills
Knowledge of PV/grid code requirements, experience in clean-tech industry
Technologies
CRM software
Responsibilities
Provide technical troubleshooting support via phone/digital channels, support commissioning (50% office base), coordinate logistics for inverter dispatch and collection, manage service partners, document cases in CRM, deliver training sessions, identify process improvement opportunities, collect customer feedback
Seniority
Individual Contributor