Forward Deployment Engineer
Core
Bridge product and customer deployments for AI-powered customer communications, ensuring reliable production outcomes and feeding learnings back into the product.
Role type
Forward Deployment Engineer (AI/LLM applications)
Builds
Production rollouts of AI-driven setups including workflows, data flows, prompts, guardrails, and third-party integrations.
Domain
AI, LLM applications, customer communications, cloud infrastructure
Deliverable
production ML models | product features
Required skills
LLM application development, API/webhook integration, cloud deployment, observability, debugging, glue code development, deployment automation
Preferred skills
Voice/telephony experience, TypeScript, Python, SQL, privacy considerations
Technologies
LLMs, APIs, webhooks, TypeScript, Python, SQL
Responsibilities
Translate customer requirements into robust implementation plans, lead production rollouts of AI workflows, implement third-party integrations, debug live production issues, create reusable deployment templates and playbooks, provide feedback to product on feature gaps
Seniority
Mid-level, hands-on IC