Learning Coordinator, Delivery Services, Field Learning, Delivery Services, Field Learning
Core
Deploy and execute Learning & Training Delivery Services plans to support Delivery Station execution and improve operational metrics by standardizing process execution.
Role type
Learning Coordinator (Logistics Operations)
Builds
Training programs, job/compliance training materials, and data tracking for delivery stations
Domain
Logistics / Last-mile delivery / Workforce development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
training program development, stakeholder coordination, subject matter expertise, compliance training facilitation, data analysis, process improvement, logistics operations knowledge, metric tracking, coaching
Preferred skills
none stated
Technologies
none stated
Responsibilities
Develop, assess, track, and facilitate training programs for new and current entry-level employees; Coordinate training events based on site/regional needs; Serve as Subject Matter Expert for onboarding; Facilitate certified job and compliance training including audits and retrains; Travel intermittently among local Delivery Services sites; Maintain and distribute data on key metrics; Monitor adherence to standard work and quality and coach associates; Ensure area readiness for Learning Experience areas
Seniority
Individual Contributor, operational support level