Analyst - Ambulatory Access
Core
Provides analytic, operational, and system-level support for enterprise-wide healthcare scheduling initiatives to maximize patient care availability and streamline clinical workflows.
Role type
Analyst, healthcare operations & scheduling optimization
Builds
Optimized outpatient scheduling systems, provider capacity templates, and access performance metrics
Domain
Healthcare / Ambulatory Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Project & program management, provider capacity & template optimization, scheduling & referral system analytics, Epic system testing & workflow documentation, data cleansing & reporting, cross-functional collaboration
Preferred skills
Large multi-specialty or academic health system experience, hands-on Epic Cadence/Ambulatory/Referrals experience, access performance improvement or workflow redesign experience, PMP/CAPM/Lean certification
Technologies
Epic (Cadence, Ambulatory, Referrals), Excel, BI tools
Responsibilities
Develop and monitor complex project workplans and risk logs for ambulatory optimization initiatives; Audit provider scheduling structures in EHR and monitor utilization rates; Analyze referral work queues and extract access performance metrics; Coordinate post-implementation workflow reviews and system adjustments; Conduct system testing and document user workflows for scheduling practices
Seniority
Mid-level, hands-on IC