Department Secretary
Core
Front-desk administrative support for an outpatient cardiology clinic, managing patient flow, registration, and scheduling.
Role type
Department Secretary (Healthcare Administration)
Builds
Patient appointment schedules and clinic operational flow
Domain
Healthcare / Cardiology
Deliverable
product features
Required skills
Patient registration, appointment scheduling, telephone triage, medical records scanning, data entry, insurance verification, customer service
Preferred skills
Medical terminology, electronic medical record (EMR) system management, insurance coverage systems knowledge, chart organization
Technologies
Electronic medical record system, word-processing software
Responsibilities
Greet patients and visitors, answer telephones and route calls, register patients and confirm eligibility, collect co-payments, scan medical records into electronic systems, manage clinical inbox and dashboards, monitor waiting areas
Seniority
Entry-level to Junior