Department Manager
Core
Lead a retail department to drive sales, profitability, and operational excellence for H&M stores.
Role type
Senior retail department manager
Builds
Retail store operations and customer experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
team leadership, sales analysis, budget management, visual merchandising, inventory control, hiring and performance management, omnichannel service execution
Preferred skills
fashion trend knowledge, data-driven decision making, change management, coaching
Technologies
Instore Care App, Click & Collect, Smart Store
Responsibilities
Manage department profitability and sales targets; oversee visual merchandising and store presentation; lead team hiring, training, and performance reviews; ensure operational routines including opening/closing and inventory levels; drive omnichannel services and loyalty initiatives; maintain store compliance and standards.
Seniority
Senior, hands-on IC