17877.1 - Implementation Specialist - Canada - On Site
Core
On-site Implementation Specialist responsible for guiding new clients through the full implementation lifecycle of HR/HCM technology and managed services.
Role type
Implementation Specialist
Builds
HR/HCM technology implementations and managed service transitions
Domain
HR Technology / Payroll / BPO
Required skills
HR/Payroll/PEO industry knowledge, SIRH/CRM systems expertise, Payroll and tax knowledge, Project management, Problem-solving, Microsoft tools proficiency
Preferred skills
Post-secondary degree in relevant discipline, 3+ years of relevant experience
Responsibilities
Configure client interface and dashboard in Mpex (SIRH), manage multiple client implementations, conduct initial payroll runs, train new clients, liaise between internal stakeholders, develop and execute implementation project plans, consult clients on payroll/HR/benefits needs, update client CRM space, collaborate with business consultants, verify payroll and HR data accuracy, facilitate transition to service model
