Administratief/ incassomedewerker
Core
Handling debt collection files to achieve maximum recovery results while considering the debtor's payment capacity to reach responsible agreements.
Role type
Administrative debt collection specialist
Builds
Debt recovery outcomes for clients
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
Debt file management, written and telephone communication, payment list processing, scheduling management, legal knowledge (MBO+ level)
Preferred skills
Experience in administrative roles, preferably within a debt collection office
Responsibilities
Responding to debtor or third-party inquiries via phone and mail, processing payment lists, managing daily schedules, coordinating with colleagues on case status
Seniority
Mid-level, hands-on IC