Forward Deployed Engineer, Agentic AI
Core
Build, deploy, and maintain LLM-powered voice agents for enterprise customers in real-time, handling complex tasks like booking, reporting, and payments.
Role type
Senior Forward Deployed Engineer (Agentic AI)
Builds
Production voice agents integrated with customer systems (CRMs, booking engines, payment flows)
Domain
Enterprise Conversational AI / Voice Telephony
Deliverable
production ML models
Required skills
Python, LLM agent development, tool use, API integration, SIP/telephony, real-time systems, debugging live calls, A/B testing, stakeholder management
Preferred skills
Voice/telephony (SIP, IVR, CCaaS), ML background, regulated industry experience, Go/C++
Responsibilities
Design agent behavior and guardrails, integrate agents with customer systems, debug live call failures, run eval sets and A/B tests, convert customer solutions into reusable platform tools, lead technical sessions with customer teams
Seniority
Senior, hands-on IC