Tech Manager, CX
Core
Lead and coach AI-enabled development teams to deliver enterprise-grade SaaS products, ensuring high-quality software packages and meeting strategic objectives.
Role type
Senior Technical & People Manager (AI/Cloud)
Builds
Multi-tenant cloud-native SaaS applications and next-gen architecture
Domain
Enterprise Software, Cloud (AWS), AI/ML
Deliverable
production ML models
Required skills
Java, Spring Boot, Angular/React, AWS, Service Oriented Architecture, DevOps/CI-CD, Agile, AI tools, Team Leadership, Hiring, Mentoring, Architecture Review
Preferred skills
Experience managing multiple pods of developers, SaaS SLA management, Cross-functional collaboration
Technologies
Java, Spring Boot, Angular, React, AWS, AI tools
Responsibilities
Lead and coach AI-enabled development teams; Ensure sprint/Delivery cycle and release commitments; Perform sprint planning and develop short/medium/long-term plans; Prioritize and manage activities per R&D goals; Review technical designs and architecture; Manage hiring, reviews, mentoring, and promotions; Identify and address roadblocks hindering productivity; Collaborate with other departments for cross-functional support; Work with line of business to define product roadmap.
Seniority
Senior, hands-on IC with management responsibilities
