Senior Engineer I, Software Support
Core
Investigate and resolve software issues for customer site tools, including embedded software for control systems, while coordinating with the account team and QA.
Role type
Senior Software Support Engineer (QA)
Builds
Customer site tools and control systems for semiconductor manufacturing equipment
Domain
Semiconductor manufacturing equipment
Required skills
Software troubleshooting, embedded software debugging, regression testing, JIRA, TestRail, Pascal (Delphi), C, C++, cross-cultural communication
Preferred skills
Semiconductor or FPD industry experience, knowledge of SEMI standards
Responsibilities
Gather information to investigate reported issues, reproduce problems, and create bug reports; Troubleshoot and resolve software issues including embedded software; Triage mechanical, electrical, and software-related problems; Travel to customer sites for installation, training, and troubleshooting; Test pre-release software and create bug reports; Set up and manage in-house software test environment
Seniority
Mid-level, hands-on IC