Prozessmanager Operations (m/w/d)
Core
End-to-end ownership of strategic and operational projects in the Operations area, driving cost and process levers from analysis to implementation.
Role type
Senior Operations Manager (Process & Automation)
Builds
Operational processes, cost-efficiency measures, and AI/automation solutions for a B2B used car trading platform.
Domain
Automotive / B2B Marketplace / Operations
Deliverable
production ML models
Required skills
End-to-end project management, Data-driven process optimization, AI and automation implementation, Dashboard and reporting design, Stakeholder facilitation, Hands-on problem solving
Preferred skills
CRM and BI tools (Salesforce, Freshdesk, Tableau), Additional languages
Technologies
AI, Automation, MCP, Salesforce, Freshdesk, Tableau
Responsibilities
Design and implement process automation and AI solutions, Build and evolve dashboards for data-driven decisions, Facilitate internal and external workshops, Solve operational issues and prevent recurrence
Seniority
Junior to Mid-level, hands-on IC