Junior Technical Service Engineer

GermanyRemoteFull-time2026-11-04 → 2026-11-10

Hybrid

Core

Junior Technical Service Engineer guiding new customers through ERP integration, ETL processes, SQL database setup, and migration to the cloud platform.

Role type

Junior Technical Service Engineer (Customer Onboarding & Support)

Builds

Lucanet SaaS platform for finance and tax teams

Domain

Enterprise Software / Finance & Tax Technology

Required skills

ERP system knowledge, SQL query writing, Windows Server administration, networking basics, technical troubleshooting, customer communication (German/English), documentation creation

Preferred skills

Experience in technical support or implementation, resourceful problem-solving using AI tools

Technologies

Lucanet, SQL, Windows Server, ERP systems

Responsibilities

Execute technical onboarding for new customers including ERP integration and ETL processes; Install, configure, and manage software components and SQL databases; Act as technical point of contact for video calls and issue resolution; Support migration from on-premise to cloud; Improve onboarding processes and documentation

Seniority

Junior, hands-on IC

About lucanetgroup

Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets.