Ops Lead Europe – European HUB
Core
Design and implement end-to-end operational models for European payment clients, standardizing cross-border processes and ensuring operational readiness for new products.
Role type
Senior operational lead (payments/acquiring)
Builds
End-to-end operational models, service monitoring frameworks, and scalable payment processes for European clients
Domain
Fintech, payments, acquiring, cross-border operations
Required skills
European acquiring, cross-border operational models, core payment processes (authorization, clearing, settlement, fraud, chargebacks), international card schemes (Visa, Mastercard), PSD2 regulatory framework, operational model design, scalability, service monitoring indicators and KPIs
Preferred skills
Operational model design or transformation initiatives, specific training in payments or operational management
Technologies
Visa, Mastercard, PSD2
Responsibilities
Partner with commercial teams to provide operational and technical consulting; assess operational feasibility for multi-country clients; design and implement end-to-end operational models; standardize cross-border processes; coordinate with existing teams to maximize system use; drive operational efficiency; oversee client configuration; contribute to new product definition and evolution
Seniority
Senior, hands-on IC