Operations Specialist - Gulf Binance
Core
Ensuring daily operational routines, providing Tier-2 support, and driving readiness for new business initiatives and product launches in the crypto exchange ecosystem.
Role type
Senior Operations Specialist (Fintech/Crypto)
Builds
Operational workflows, SOPs, and support for new digital-asset services and product launches.
Domain
Cryptocurrency exchange, digital assets, fintech operations
Required skills
Cross-functional coordination, issue resolution, process improvement, UAT coordination, regulatory compliance awareness, product launch support, workflow design, stakeholder management, data analysis
Preferred skills
Trading operations knowledge, fiat/crypto deposit/withdrawal flows, KYC processes, risk control, dashboard tools
Technologies
Excel, Google Sheets
Responsibilities
Support daily operational routines and ensure key tasks are completed accurately and on time; Act as Tier-2 support for operational issues escalated from internal or customer-facing teams; Support product launch readiness from an operations perspective, including UAT coordination, SOPs, FAQs, internal alignment, and post-launch monitoring; Support operations planning and execution for new business initiatives, including Tokenization-related services; Review product flows and identify operational gaps, user pain points, or process risks before and after launch; Maintain and improve workflows, checklists, and internal playbooks to support scalable operations.
Seniority
Mid-to-Senior, hands-on IC