Lead Ombudsman, Banking and Finance
Core
Lead a national team of Ombudsmen and Adjudicators to resolve complex banking and finance disputes, ensuring fair and consistent outcomes for consumers and financial firms.
Role type
Executive leadership Ombudsman (Banking & Finance)
Builds
Independent complaints resolution decisions and industry standards for the Australian financial services sector
Domain
Financial services regulation and dispute resolution
Required skills
Banking and finance law expertise, regulatory knowledge, dispute resolution experience, team leadership, strategic thinking, complex matter judgment
Preferred skills
Experience as Partner, Special Counsel, General Counsel, Executive Leader, Senior Regulator, or Tribunal Member
Responsibilities
Lead decision-making function for Banking & Finance jurisdiction, coach and develop high-performing teams, influence industry standards, engage with senior stakeholders, oversee high-profile matters
Seniority
Executive, board-appointed