AI Engineer
Core
Lead the implementation and integration of AI-driven customer and employee solutions, including voice automation and conversational platforms, into existing business systems.
Role type
AI Platform Engineer (Integration & Deployment)
Builds
AI-powered customer service solutions, voice agents, and automated workflows connecting CRM, ecommerce, and ERP systems.
Domain
Retail and Ecommerce
Deliverable
production ML models
Required skills
AI platform integration, conversational AI implementation, API design, automation workflows, system architecture, LLM application, enterprise system integration (CRM/ERP/WMS), voice automation
Preferred skills
Salesforce Service Cloud, Amazon Lex/Connect, ElevenLabs, Genesys AI, Cognigy, Kore.ai, Twilio, Shopify, SAP, AWS/Azure/GCP, retail/ecommerce domain experience
Technologies
Salesforce, Amazon Lex, Amazon Connect, ElevenLabs, Genesys AI, Cognigy, Kore.ai, Nuance, Twilio, Workato, Shopify, SAP, AWS, Azure, Google Cloud
