Service Concierge – Eastern Honda and Chery Doncaster (Full-Time)
Core
Welcome and manage service customers, coordinate appointments, and ensure a smooth service experience from arrival to handover.
Role type
Service Concierge
Builds
Customer service journey for vehicle service appointments
Domain
Automotive retail / Service center
Deliverable
client delivery
Required skills
Customer service, communication, administrative support, phone etiquette, composure under pressure, driver's license
Preferred skills
Previous customer service experience, ability to work in fast-paced environment
Responsibilities
Welcome and manage all service customers as they arrive, address queries and provide assistance, liaise with Service Advisors and workshop staff, answer incoming calls, provide administrative support
Seniority
Entry-level to Junior