Intake, Triage and Assessment Worker
Core
Deliver comprehensive intake, psychosocial assessment, and triage services across Aboriginal health and social programs, including risk identification and short-term case coordination.
Role type
Intake, Triage and Assessment Worker
Builds
Safe service allocation pathways and risk management plans for Aboriginal clients
Domain
Aboriginal health and social services
Required skills
Psychosocial assessment, suicide risk assessment, domestic and family violence (DFV) risk assessment, child protection risk assessment, safety planning, supported decision-making, transdisciplinary collaboration, trauma-informed practice, culturally safe practice, advocacy, case note documentation, referral coordination
Preferred skills
Aboriginality, conflict resolution, understanding of intergenerational trauma and social determinants, knowledge of government and non-government referral pathways, strengths-based practice models
Technologies
Client management systems
Responsibilities
Conduct culturally responsive intake and risk assessments; develop safety plans for high-risk matters; coordinate short-term caseloads and facilitate referrals; participate in transdisciplinary decision-making meetings; advocate for clients within service systems; mentor junior staff; contribute to service improvement and quality improvement processes
Seniority
Mid-level, hands-on IC