Customer Service Consultant
Core
Part-time and full-time Brand Ambassador providing quotes, maintaining policies, and delivering exceptional customer experiences for specialized 4X4, RV, and caravan insurance products.
Role type
Customer Service Consultant (Insurance)
Builds
Insurance quotes and policy maintenance for outdoor adventure vehicle owners
Domain
Insurance / Outdoor Adventure Lifestyle
Deliverable
client delivery
Required skills
inbound call handling, policy assessment, customer needs analysis, product promotion, MS Office proficiency, system navigation
Preferred skills
call centre experience, insurance experience, passion for outdoor adventure
Responsibilities
Take inbound calls to assess customer needs and provide quotes, maintain existing insurance policies, promote product benefits to existing customers, interact with customers at events and shows
Seniority
Entry-level, individual contributor