Senior Design Researcher
Core
Lead user and design research to drive product and design decisions for MYOB's SME and Practice segments, blending qualitative and quantitative methods to uncover customer needs.
Role type
Senior Design Researcher (Research-first with flexible UX/design support)
Builds
MYOB business management software for small and medium enterprises (SMEs) and professional practices
Domain
Business management software / SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
User/design research experience, Qualitative and mixed-method research, AI-assisted research tools, UX/product design proficiency (Figma), Translating insights to product decisions, Facilitation and storytelling, Quantitative signal analysis, Independent initiative management
Preferred skills
Tertiary education in UX-related fields (cognitive science, psychology, anthropology, HCI)
Technologies
Figma, AI-assisted research tools
Responsibilities
Design and deliver studies across the full product lifecycle, Translate complex behavioral insights into clear direction for product and design teams, Champion responsible use of AI tools in research, Partner with product, design, engineering, and analytics teams, Synthesize evidence into compelling insights, Manage research initiatives in fast-moving environments
Seniority
Senior, hands-on IC