Hospital Concierge & Security
Core
Welcoming face of the hospital providing exceptional service, assistance, and guidance to patients, visitors, and caregivers while maintaining a safe and secure environment.
Role type
Hospital Concierge & Security Officer
Builds
Positive first impressions and safe hospital environments
Domain
Healthcare / Hospital Operations
Deliverable
physical/clinical work
Required skills
Customer service experience, de-escalation of challenging situations, interpersonal skills, organizational skills, time management, multi-tasking
Responsibilities
Create a positive first impression for patients and visitors, respond to emergency codes in support of clinical teams, assist operational departments when required
Seniority
Entry-level to Mid-level, hands-on IC