Customer Service + Sales Support
On-site · Australia
Core
First point of contact for customers, selling stainless and aluminium products, and managing order processing and inventory.
Role type
Customer Service + Sales Support
Builds
Stainless and aluminium products for Australasia's metals market
Domain
Metals distribution and processing
Deliverable
client delivery
Required skills
inbound and outbound communication, order processing, quoting, customer relationship management, stock management, administrative tasks
Responsibilities
Responding to inbound enquiries via phone and email, proactive customer outreach through outbound calling, processing customer orders and preparing accurate quotes, following up with customers to ensure satisfaction, collaborating with the sales team, assisting with stock management and inventory control, handling general administrative tasks