Rostering Coordinator / Rostering Lead
Core
Coordinate the day-to-day rostering of support workers across client programs in Sydney and NSW, ensuring shifts are filled accurately and on time.
Role type
Operations coordinator (scheduling)
Builds
Support worker schedules for NDIS and aged care clients
Domain
Health & Social Services (NDIS, Aged Care)
Required skills
Rostering software proficiency, Microsoft Office Suite, shift management, stakeholder communication, report generation, process improvement
Responsibilities
Build and manage rosters across multiple client programs and geographic areas, Coordinate shift changes, cancellations, and last-minute cover, Communicate directly with support workers to confirm availability and resolve scheduling conflicts, Monitor staffing gaps and flag resource shortfalls, Maintain accurate rostering records and produce reports, Identify process improvements to increase rostering efficiency