Client Services Representative (Maternity Leave Cover) - VRH Dandenong
Core
First point of contact for clients, managing switchboard, triaging emergency enquiries, and coordinating appointments in a veterinary referral hospital.
Role type
Client Services Representative (Veterinary)
Builds
Patient care coordination and client experience
Domain
Veterinary healthcare
Deliverable
client delivery
Required skills
switchboard management, triage, appointment coordination, client communication, payment processing, record keeping, emergency response
Responsibilities
Manage multi-line switchboard, triage emergency patient enquiries, coordinate appointments, process payments, liaise with veterinary staff, maintain reception area
Seniority
Part-time, temporary contract