Global Payroll Operations Supervisor
Core
Lead end-to-end payroll operations and customer implementations in Brazil, ensuring compliance, accuracy, and operational efficiency while scaling processes.
Role type
Senior IC payroll operations supervisor (Brazil)
Builds
Scalable payroll operations and customer implementations for the Brazilian market
Domain
Brazilian payroll operations and compliance
Required skills
Brazilian payroll legislation (INSS, FGTS, eSocial), payroll software configuration (Senior), team leadership, customer implementation management, process automation, stakeholder management
Preferred skills
Google Workspace/Excel, Salesforce, Jira, Confluence
Technologies
Senior, Google Workspace, Salesforce, Jira, Confluence
Responsibilities
Lead end-to-end payroll operations in Brazil ensuring accurate, compliant, and on-time delivery; Drive payroll implementations for new customers including data migration and go-live support; Configure and troubleshoot Brazilian payroll processes using local software; Lead and develop a team of payroll operations specialists; Establish and monitor team KPIs, SLAs, and operational performance; Develop scalable processes and SOPs to reduce manual errors; Manage customer and employee inquiries; Support issue resolution with government agencies (eSocial, INSS, Receita Federal); Partner with Product and Engineering to address statutory requirements; Identify opportunities for automation and operational improvements.
Seniority
Senior, hands-on IC with leadership responsibilities
