Care Partnering Lead - Aged Care at Home
Core
Lead and support a remote Care Partner team to deliver high-quality, client-focused home care coordination services for older Australians in the Gladstone region.
Role type
Senior operational lead for home care coordination
Builds
Home Care Package services and client care plans
Domain
Aged care / Home care / Community services
Deliverable
client delivery
Required skills
Team leadership and coaching, Care coordination and case management, Home Care Package budget and plan management, Compliance with aged care legislation, Stakeholder relationship management, Performance monitoring and quality improvement
Preferred skills
Experience in multidisciplinary team collaboration, Community service growth initiatives
Technologies
Microsoft Office, Client management systems
Responsibilities
Lead, coach, and support a remote Care Partner team; Ensure care coordination services meet organizational standards; Guide development and management of Home Care Package budgets and care plans; Monitor service quality and implement improvement initiatives; Provide supervision and professional development for direct reports; Manage client service escalations; Ensure compliance with legislation and policies; Oversee reporting, documentation, and billing processes.
Seniority
Senior, hands-on IC