Rostering Officer
Core
Coordinate Support Worker schedules and maintain accurate rosters to ensure high-quality outcomes for Participants in a disability support organization.
Role type
operational rostering officer
Builds
rolling fortnightly rosters for support workers
Domain
disability support services
Required skills
rostering and workforce scheduling, fast-paced customer service, managing competing priorities, administrative support, Microsoft Office Suite, MYP rostering software
Preferred skills
tertiary qualification in Business Administration, experience in not-for-profit organizations
Responsibilities
Provide customer service to Support Workers and internal stakeholders, coordinate and maintain rolling fortnightly rosters including shift swaps and leave coverage, ensure vacant shifts are filled timely, liaise with Program Area Coordinators and People and Culture team, ensure compliance with Industrial and Legislative requirements, communicate roster changes clearly, maintain accurate records
Seniority
mid-level operational role