Lead After-Sales Commercial & Service Supply (m/f/d)
Core
Build the commercial backbone of the service business, owning contract administration, service supply, costing, pricing, billing, and ERP requirements to translate technical assumptions into a measurable service model.
Role type
Lead After-Sales Commercial & Service Supply Manager
Builds
A commercial service backbone including programme administration, contract management, billing, result accounting, and a service-supply system for parts and logistics.
Domain
Defense technology / Autonomous systems / Service Operations (via careerplan.io/jobs/4995751101-lead-after-sales-commercial-service-supply-mfd-at-arxroboticsgmbh)
Required skills
Service commercialization, contract administration, costing and pricing, billing and result accounting, spare-parts planning, inventory management, reverse logistics, ERP design, cross-functional leadership
Preferred skills
Experience with complex product service operations, data and process discipline, hands-on build-oriented leadership
Technologies
ERP systems, Export Control interfaces
Responsibilities
Establish programme administration and contract management logic; define cost elements, rates, and margin logic; design service-supply assortment and replenishment logic; act as process owner for Export Control interfaces; define ERP requirements for contracts and service orders; compare plan vs actuals to feed back into pricing and risk assumptions.
Seniority
Senior, hands-on IC