Director of Rooms
Core
Strategic business leader for the property's Rooms department, responsible for planning, developing, and evaluating room quality, operations, and financial performance.
Role type
Director of Rooms (Senior Management)
Builds
Rooms operations, guest experiences, and departmental strategies
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Strategic planning, financial analysis, revenue management, team leadership, customer service management, HR management, budgeting, operational auditing
Preferred skills
Brand strategy implementation, change management, talent development
Responsibilities
Develop and implement departmental strategies aligned with brand standards, monitor room rates and promotions, analyze service issues and trends, review financial statements and audit expenses, coach team on occupancy and rate management, interview and hire employees, conduct performance appraisals, handle guest complaints and feedback
Seniority
Director, strategic leadership & mentorship
