Clinical Operations Specialist
Core
Telephonic medical management specialist supporting patients, providers, and plan sponsors to meet health needs and promote cost-effective outcomes.
Role type
Clinical Operations Specialist (Nursing background required)
Builds
Telephonic medical management services
Domain
Healthcare / Medical Management
Deliverable
client delivery
Required skills
Nursing licensure, telephonic communication, multitasking, decision-making based on flow charts, computer proficiency, typing 35+ wpm
Responsibilities
Communicate with patients, providers, and plan sponsors to address health needs; follow multi-step processes and decision-making flow charts; perform telephonic medical management; work in a call center environment.
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