Senior Education Professional, Development
Core
Design and develop technical instructor-led, virtual, and eLearning content for Analytics and Quality Central platforms, managing the end-to-end training lifecycle from needs analysis to delivery.
Role type
Senior Technical Training Developer / Instructional Designer
Builds
Technical training curricula, lab guides, troubleshooting exercises, and documentation for enterprise software platforms
Domain
Enterprise software training (Analytics and Quality Central platforms)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, curriculum development, technical documentation, Windows Server Administration, SQL Server Administration, networking fundamentals, complex technical troubleshooting, adult learning methodologies
Preferred skills
Experience with Microsoft Office Suite, collaboration with SMEs and cross-functional teams
Technologies
Windows Server, SQL Server, DNS, DHCP, SSL certificates
Responsibilities
Design and develop technical training materials and lab environments; deliver technical training sessions to customers, partners, and internal employees; install, configure, and maintain training lab environments; partner with Product Management and R&D to align training with product releases; support trainer readiness and enablement
Seniority
Senior, hands-on IC
