Product Operations Coordinator
Core
Operational backbone for Fever's marketplace across the Americas, ensuring health, efficiency, and scalability while leading a regional team.
Role type
Marketplace Operations Regional Manager (Americas)
Builds
Marketplace operations workflows, partner onboarding processes, and regional team output
Domain
Live entertainment, culture, and events marketplace
Deliverable
product features
Required skills
Team leadership, process design and documentation, data analysis, stakeholder management, cross-functional coordination, automation identification
Preferred skills
SQL, BI tools, e-commerce/travel/hospitality/entertainment industry experience
Technologies
Excel, Sheets, SQL, BI tools
Responsibilities
Lead and develop a small team of marketplace operations specialists; Design and improve SOPs for marketplace workflows; Monitor marketplace health metrics and drive corrective actions; Act as regional escalation point for complex partner issues; Represent AMER ops in global cross-functional forums
Seniority
Mid-Senior, hands-on IC with people leadership