Junior FX Customer Relations Executive
Core
Junior FX Customer Relations Executive providing daily operational and trading assistance to a portfolio of 300 corporate clients via the EBO platform.
Role type
Junior IC customer relations executive (FX)
Builds
Ebury's proprietary platform for global cash flow management and FX trading
Domain
Fintech / Foreign Exchange
Deliverable
client delivery
Required skills
client servicing, operational know-how, problem-solving, written and verbal communication, multitasking, prioritization, commercial awareness, numerical confidence, attention to detail, Microsoft Excel
Preferred skills
sales skills, knowledge of FX, knowledge of Ebury's products, Lithuanian fluency, English at a professional level
Technologies
EBO platform, Microsoft Excel
Responsibilities
Act as a point of contact for corporate clients, resolve client issues, liaise between internal departments, promote company offerings to identify growth opportunities, handle live currency trade bookings and banking information, manage a portfolio of 300 clients trading online
Seniority
Junior, hands-on IC