Manager, Operations Lead, Veeva Clinical
Core
Ensuring smooth operational execution, resource management, and compliance for Pfizer's Veeva Clinical product suite (CTMS, eTMF, Study Start Up, Site Connect) in a regulated R&D environment.
Role type
Manager, Operations Lead (Hands-on IC)
Builds
Veeva Clinical product suite capabilities for Pfizer's R&D business processes
Domain
Life Sciences / Clinical Technology / Regulated Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Operational leadership, resource lifecycle management (onboarding/offboarding), training compliance tracking, audit execution, contract administration (SOWs/POs), risk management, stakeholder coordination, budget tracking, Microsoft Office proficiency
Preferred skills
Experience with clinical development operations, service management practices, global matrix environment navigation
Technologies
Veeva Clinical (CTMS, eTMF, Study Start Up, Site Connect), Veeva Platform, Microsoft Office (Excel)
Responsibilities
Drive day-to-day operational program activities for product releases; coordinate resource onboarding/offboarding and access management; execute quarterly resource and access audits; track contract timelines and follow up on SOWs/POs; provide high-level budget planning support; proactively identify and mitigate operational risks; serve as central liaison between Product Management, delivery leads, and vendors
Seniority
Manager, hands-on IC
