CTMS Operations Analyst
Core
Execute CTMS site and study build configuration, perform quality control, provide technical support, and produce operational reporting to enable platform governance and study readiness.
Role type
CTMS Operations Analyst
Builds
CTMS site and study builds for clinical research operations
Domain
Clinical research technology / Health services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
CTMS configuration, build quality control, technical support, operational reporting, data validation, process improvement, audit trail maintenance, vendor coordination
Preferred skills
Conductor, Florence, Veeva, ICH-GCP, SOPs, BI tools
Technologies
Conductor, Florence, Veeva, Excel, BI tools
Responsibilities
Populate CTMS entries and prepare builds for manager review; Execute build QC checklists and log defects; Provide day-to-day CTMS technical support and training; Produce standard CTMS reports and operational dashboards; Maintain build documentation and audit trails; Support vendor ticketing and incident tracking; Assist with onboarding of new staff
Seniority
Mid-level, hands-on IC
