Clinical Services Manager (12Months Contract)
Core
Manage clinical services for insulin pump therapy to increase referrals and sustain patients on product by coordinating with sales and care teams.
Role type
Clinical Services Manager (Contract)
Builds
OmniPod Insulin Management System patient support and training programs
Domain
Medical Devices / Diabetes Care
Deliverable
client delivery
Required skills
Certified Diabetes Educator (CDCES) or Registered Dietitian (RD) or Registered Nurse (RN), state licensure, patient training management, sales goal achievement, account management, Salesforce data entry, product demonstration, team oversight of Certified Pod Trainers
Preferred skills
2 years experience training/managing pump patients, prior industry/commercial experience, business acumen, credibility within diabetes community
Technologies
Salesforce
Responsibilities
Promote insulin pump therapy benefits and sell OmniPod system to providers and patients, assist with sales events and educational sessions, support top accounts and record calls in Salesforce, evaluate and recommend Certified Pod Trainers, assign patient trainings, provide product demos to patients and HCPs, oversee CPTs and provide clinical resources, assist with product training for new hires, provide field feedback on training
Seniority
Mid-level, hands-on IC