Monitoring Specialist
Core
24/7 on-site monitoring of API health, supplier connectivity, bookings, revenue, and traffic to ensure platform stability for the global travel industry.
Role type
Senior IC Monitoring Specialist (SRE/Operations)
Builds
Custom dashboards, KPIs, and alerting processes for a growing 24/7 monitoring team
Domain
B2B Travel Technology / API Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Root cause analysis, data pattern recognition, incident management, log analysis, dashboard design, stakeholder communication, shift work adaptability
Preferred skills
SQL, BI tools, Excel/Google Sheets, travel tech domain knowledge, API understanding
Technologies
Logs, Dashboards, System Data, Excel, Google Sheets
Responsibilities
Monitor metrics (revenue, bookings, API health) in real-time, investigate anomalies and root causes, manage live incidents, design monitoring dashboards and KPIs, escalate critical issues
Seniority
Mid-Senior, hands-on IC
