Ticketing Coordinator
Core
Coordinate day-to-day ticketing services for events at Melbourne Park, managing operations from planning through event delivery.
Role type
Operations-level Ticketing Coordinator
Builds
Event ticketing operations and access control for sports and entertainment events
Domain
Live events, sports venues, ticketing operations
Deliverable
product features
Required skills
Event operations coordination, ticket allocation management, box office operations, access control, customer service, report reconciliation, Microsoft Excel
Preferred skills
Ticketing system experience, major venue experience
Responsibilities
Coordinate ticketing requirements for assigned events, check event builds and capacities, support event-day box office and access control, coordinate ticket allocations and stakeholder requests, support customer enquiries and refunds, prepare settlement reports, resolve operational issues
Seniority
Junior, hands-on IC